Contact center technology experts with exceptional hands-on experience and proven track record.

Our Experience Speaks For Itself:

• Single site or Multi-site deployment.
• Sites from few hundred to thousands of seats.
• Proven business case that delivered millions of dollars in savings.
• End-to-end MPLS deployment from the carrier to client’s premise.
• Fully VoIP, SIP and H.323 enabled technology or blended TDM technology.
• New contact center technology deployment with vendor agnostic approach.
• Develop acceptance criteria supported by end-to-end load & performance test.
• Flawless TDM to VoIP migration & integration with multi-national contact centers.
• Design & deploy self service technologies capable of handling over million requests per day.

Operational methods and procedures and integrated knowledge base for optimum performance.

Develop key performance indicators (KPI) and Service Level Agreements (SLA) with actionable summary.

We are confident that our unique experience and discipline will get us your trust.

Call us to Discuss.