Contact center technology experts with exceptional hands-on experience and proven track record.

Our Experience Speaks For Itself:

  • Single site or Multi-site deployment.
  • Sites from few hundred to thousands of seats.
  • Proven business case that delivered millions of dollars in savings.
  • End-to-end MPLS deployment from the carrier to client’s premise.
  • Fully VoIP, SIP and H.323 enabled technology or blended TDM technology.
  • New contact center technology deployment with vendor agnostic approach.
  • Develop acceptance criteria supported by end-to-end load & performance test.
  • Flawless TDM to VoIP migration & integration with multi-national contact centers.
  • Design & deploy self service technologies capable of handling over million requests per day.
  • Operational methods and procedures and integrated knowledge base for optimum performance.
  • Develop key performance indicators (KPI) and Service Level Agreements (SLA) with actionable summary.
  • We are confident that our unique experience and discipline will get us your trust.

    Call us to Discuss.